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RETURN POLICY FOR U.S. ORDERS
SIZE EXCHANGE
We give FREE shipping on a one-time size exchange to any
U.S. address.
Just return your item(s) to us and enclose a note that tells us what
size you need. The address is below and also on the package label. If
you are exchanging for the same item in a different size, we send the
second size out for free. If it's a totally different item, we charge
standard shipping to the same card your used on your original order.
Please remember to enclose your contact info in case we have a question.
RETURN
FOR CREDIT
You may return unused, unwashed merchandise for any reason within 20 days for a refund. If you paid by credit card, the charge will be refunded to
the same credit card. Items returned after 20 days but before 45 days
are refunded less a 20% re-stocking fee.To return an item within the 20 day period, mail it to the address
below. Enclose a note that tells us you need a refund. If you receive a defective or incorrect item we will replace it.
Problems
or missing items must be reported within 30 days. We do not reimburse any
shipping costs unless we sent you the wrong item.
HOLIDAY
RETURN POLICY
Any items purchased in November or
December may be returned or
exchanged until January 31.
RETURN POLICY FOR INTERNATIONAL ORDERS
We're
sorry, but due to the high cost of international shipping we do not give
free exchanges on any international orders. To return an item within the 20 day period, mail it
to the address
below. Enclose a note that tells us what you need (size exchange or refund). Items
returned after 20 days but before 45 days are refunded less a 20%
re-stocking fee.
info@animalrightstuff.com
ADDRESS FOR RETURNS
OR EXCHANGES:
AnimalRightstuff
P.O. Box 8952
Reston, VA 20195
571-356-6765
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